Shipping policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Destinations We ship to countries across Europe and internationally. If your country is not available at checkout, please contact us.
Estimated Delivery Times Once your order has been dispatched, estimated delivery times are:
- Western Europe (Germany, France, Belgium, Netherlands, Austria, Ireland): 3–5 business days
- Southern Europe (Spain, Italy, Portugal): 4–7 business days
- Northern Europe / Nordics (Sweden, Denmark, Finland): 4–6 business days
- Central & Eastern Europe (Poland, Czech Republic): 2–4 business days
- Rest of World: 7–14 business days
These are estimates and may vary due to customs processing or carrier delays.
Shipping Costs Shipping costs are calculated at checkout based on your delivery region. Free shipping may be available on qualifying orders.
Customs & Import Duties International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in our shipping rates.
Order Tracking Once your order has shipped, you will receive a confirmation email with tracking information.
Lost or Delayed Packages If your order hasn't arrived within the estimated timeframe, please contact us at [tudosiebogdan1003@gmail.com] and we'll investigate with the carrier.